QUESTIONS ARISING
Very many questions arise in an outsourcing scenario. For example:
Communication Issues:
- How and when will the employees directly affected by the outsourcing initiative be advised?
- How and when will the employees unaffected by the outsourcing initiative be advised?
Human Resources Issues
- What will be offered to each of the employees who:
- Will be asked to remain with the organization in another capacity?
- Will be asked to move to the provider?
- May be asked to move to the provider?
- Will be terminated?
- How will the offers be presented?
Transition Issues
- How and when will the employees, who will move to the provider, do so (for example, in a staged transition or one-time transition)?
- How and when will the other (nonemployee) factors of production be moved to the provider?
TOOLS
A number of tools are available to assist in addressing these issues. These are considered on the next page.
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