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BUSINESS
RESOURCES ONLINE
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THE ITIL TOOLKIT
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The ITIL Toolkit contains a series of resources to help you understand and implement ITIL. It is designed to be of value to both the beginner and those well on the way through implementation.
THE ITIL TOOLKIT
The components in the ITIL Toolkit are provided in MS-Word, PowerPoint and Excel formats. This of course enables full tailoring and control. The documents include:
- The ITIL Beginners Guide;
- The 12 ITIL Factsheets;
- An ITIL Management Presentation;
- ITIL Compliance Assessment Questionnaires;
- ITIL Rationale Documents and Presentation Template;
The ITIL Toolkit is used in over 20 countries throughout the world, and is intended to serve as a helpful and useful reference source for anyone interested in the implemntation of ITIL.
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